Payment Methods
Thank you for shopping with Neooen. We aim to provide a secure, simple, and reliable checkout experience for every customer.
This page explains the payment methods currently accepted on our website, along with important information related to payment processing and order verification.
Accepted Payment Methods
We currently accept the following payment methods:
- PayPal
- Venmo
Customers can select their preferred payment option during checkout.
All payments must be successfully completed before orders can be processed and shipped.
PayPal
PayPal is a trusted and secure payment platform that allows customers to complete purchases safely online.
When selecting PayPal at checkout, customers may be redirected to the PayPal platform to complete payment securely.
PayPal may support payment through balance, linked bank accounts, debit cards, or credit cards depending on the customer's PayPal account settings and regional availability.
Venmo
Venmo is also available as a payment option for eligible customers.
Customers using Venmo may be asked to complete payment through the Venmo application or supported checkout process.
Payment availability through Venmo may depend on device compatibility, account status, and regional support.
Payment Security
We take payment security seriously and work with trusted payment providers to help protect customer information during checkout.
Sensitive payment information is processed securely through third-party payment systems.
Neooen does not store full payment card details on our servers.
Payment Verification
In some situations, orders may require additional verification before processing.
Verification may be necessary to help prevent unauthorized transactions, billing issues, or suspicious activity.
If additional verification is needed, our support team may contact the customer before the order is processed.
Failed or Declined Payments
If your payment is declined or unsuccessful, please carefully review your payment information and try again.
Payment issues may happen for several reasons, including insufficient funds, billing mismatches, account restrictions, or payment provider security checks.
Customers may also contact their payment provider directly for additional assistance regarding declined transactions.
Order Processing After Payment
Orders begin processing only after payment has been successfully confirmed.
Once payment approval is completed, customers will receive an order confirmation email and the order will move into the processing stage.
Shipping timelines begin after successful payment confirmation.
Currency
All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated.
Customers are responsible for any fees, exchange rates, or charges that may apply through their payment provider or financial institution.